Welcome to the website of Zhikang Medical Technology (hereinafter referred to as "we"). We highly value your personal information and privacy. This Privacy Policy will help you understand how we collect, use, store, and protect your information.
1. Information We Collect
During your use of our products or services, we may collect the following information:
- Identity Information: such as name, gender, date of birth, ID number, etc. (if applicable for medical compliance).
- Contact Information: such as phone number, email address, mailing address, etc.
- Device Information: such as browser type, device model, IP address, operating system, and other technical details.
- Health-Related Data: such as vital signs (heart rate, blood pressure, etc.), consultation records, monitoring history, collected only with your authorization.
- Account Information: such as username, password, avatar set during account registration.
2. How We Use Information
We use the information for the following purposes:
- To provide you with products, services, customer support, and after-sales guarantees
- To improve our product experience and features
- To send system notifications, order information, or health reminders
- To comply with legal and regulatory requirements, such as medical record retention
- To use de-identified health data for statistics and research
3. How We Protect Information
- We adopt SSL encryption technology, access control mechanisms, data anonymization, and other measures to ensure data security.
- We have established data access permission systems to prevent unauthorized access and use.
- We regularly conduct information security and privacy protection training for our employees.
4. How We Share Information
Unless we obtain your explicit consent, we will not disclose your personal information to any unrelated third parties, except in the following cases:
- When necessary to complete transactions or services, such as logistics companies and payment platforms
- To fulfill legal obligations or comply with lawful requests from government authorities
- Shared with our subsidiaries or cooperating medical institutions, but limited to service purposes
5. Cookies and Tracking Technologies
We may use cookies, pixel tags, and other technologies to collect your browsing behavior to optimize website experience. You can manage cookie permissions through your browser settings.
6. Your Rights
You have the following rights:
- Access, correct, or delete your personal information
- Withdraw authorization or deactivate your account
- Learn about the source, use, and retention period of your data
- Opt out of personalized recommendations
You may exercise these rights by contacting us.
7. Protection of Minors
We do not provide services to minors under the age of 14. If we discover that we have collected information from minors, we will delete it immediately.
8. Policy Updates
We may update this privacy policy from time to time and will post the changes on this page. If the changes involve significant rights or interests, we will notify you in advance via on-site announcements or email.